Filip Gudelj

Business development and Microsoft Solutions Department operations management (ERP, CRM, BI, and Document Management); Achieved business stabilization, 20% revenue growth and decreased retention. Provided tactical leadership in areas of accounting, financial reporting, business development, strategic planning, client relations, corporate communication and international cooperation. Directing in management systems support and Group reporting. Led implementation team of 10 people.

Directed complex ERP system implementation project. IT resource ownership, department operations management, performance optimization, reporting to VP’s and the Board.

Oracle ERP system (e-Business Suite) implementation and improvements for international banking areas: finance, lease, risk, payables, receivables, fixed assets. Support for banking procedures improvements, liaised communication with international partners and third party vendors. PMO support with resource utilization billing and reporting to senior project manager. International Experience: Serbia, Macedonia, Hungary, Czech Republic, UAE

Microsoft ERP implementations, SQL server implementations and business procedures and business process optimizations for various industries. Business requirements management, validation and tailoring ERP development according to customer needs and management of end-user support. Project task planning, scheduling and reporting of project activities to Department and Program Manager.