Flavius Porumb

April 2011 – Present (1 month) • Strategic planning and execution of business plans; • Overall responsibility and accountability for the management of the network - network development, planning and operation, including the R&D, Infrastructure, Network Operations Center, Service Delivery, IPTV and Datacenter activities; • Processes control, change management, creation and documentation of processes, procedures and KPIs, monitoring implementation of best-practices; • Develop, coordinate and control t

Responsibilities: • Coordinating service assurance, maintenance and optimization of GTS network and customer services - KPIs based on network and services SLA and customer satisfaction • Project management of network related projects • Quality control, procedures development and processes design for continuous improvement of network SLA and customer services • Subcontractors, suppliers relationships and contracting • Development of training programs for subordinates, quarterly evaluation and develo

Responsibilities: • Level 2 technical support for customer services, network administration (SDH, DWDM, IP, Voice, soft services) • Involvement in network development projects (SDH, DWDM, IP) • Sustain training courses and provide assistance for NOC & junior NOC engineers • Troubleshooting and internal escalation point of contact for complex tickets and VIP customers

Responsibilities: • Network development, service delivery, Level 2 technical support for corporate customer services • IP & SDH/PDH Network development (Cisco ATM switches network, Ericsson 26Ghz & Harris 3.5Ghz radio network)

Telecom Networks