Florian Bejko

24/7 phone and remote support for customers worldwide covered by a rotating shift system and on-call availability. Support and consultancy for customers also on-site, if necessary Constant teamwork and strong contact with R&D colleagues, partners, integrators and customers worldwide. Very quick remote interventions in case of criticalities in order to avoid production stops. Job based on very intense and heavy priority and context switches.

Providing MS Exchange support (Exchange 2003-2010) Excellent troubleshooting and technical problem resolution skills Monitor all Windows servers for performance issues and stability concerns. Regular application installations, configurations, and day-to-day administration. Administer web users and hosting accounts