Francesco Brocani

IAM, EntraID, Active Directory

Installation, administration and maintenance of Windows Clients and Servers; Managing Users, Groups and Computers in Active Directory (Windows Server 2012); Software distribution with Baramundi Management Suite; Administration of MS Exchange 2010; Classification and prioritization of incoming incidents and problems to the tickets system JIRA; Tech Support for the internal employees in 1st and 2nd level; Involved in the project's implementation of Skype for Business and Office 365.

IT Management for the Italian branch of the multinational Hoffman Group; project development and implementation of upgrades on the Exchange 2010 mail server; network planning for technology IP – MPLS; implementation and management of mobile devices iPhone and iPad, Vpn for the company's agents based on the system Fortinet IPSec/SSL; support to end users on SAP; coordination of IT suppliers; participation in international meetings of the mother company and subsequent information to the Italian team.

Maintenance and implementation of data center, all servers (Windows 2003/2008, Unix) and desktops within the multinational company; technical IT help-desk for the first and second level; administration of Db SQL Server; management of Exchange 2003, network LAN/WAN/VPN and routers/switches Cisco; management of server IBM/AIX with DB Oracle for SAP R/3 and virtual servers with Vmware ESX; development and administration of Linux Debian Web Server (LAMP).