Francisco Jarbas Vieira de Souza Filho

- Implement a digitalization strategy for the national sales company project. - Lead the development and implementation of the global VW Group CRM platform. - Develop and optimize e-commerce platforms and marketplaces. - Improve the customer experience using CRM. - Implement of digital projects, working closely with internal and external stakeholders to ensure successful delivery and timely execution. - Identify opportunities for optimization and improvement of digital solutions.

- Top management and business areas advisor for digitalization - Counseling on implementation of digital tools and processes - Conception of customer focused business models and development of digital ecosystems - Optimization of existing processes and organization using digital tools - Value stream analysis, make or buy evaluation and business optimization - Expert with focus on digital development for business and process optimization - Digitalization portfolio management

Achievements: - Introduction of the sales planning of the company, enabling synergy among the stakeholders. Implementations: - Sales planning processes and KPI analysis. - Order management and distribution systems (SAP based). - Automatic invoicing system, reducing the overall invoicing lead time by 90% and error rate by over 50%. - Front-end system including pipeline tracking, invoicing transactions, incentives controlling, communication tools, direct sales tools. - Vehicle ordering system for the dealers.

Main activities: - Sales planning for selected models - Vehicle allocation - Product ordering - Budget and forecasting - Long range planning - Report analysis - Dealer training - Key account for Sales systems

Main activities: - Stock controlling - Sales distribution - Sales reporting - Direct Sales process - Area Management support - Back office assistance - Strong interface with dealers network - Side projects: Invoicing process restructuring Direct Sales process improvement Sales reports analysis

Participant of BMW Group's international graduate programme in the Sales and Marketing areas, with rotations through BMW Group in Brazil, Germany, Australia and the United States. 2013 Jul-Oct: BMW of North America, LLC. Aftersales/Sales/BMW i May-Jun: BMW do Brasil Ltda. Controlling Feb-Apr: BMW Australia Ltd Sales Operations 2012 Aug-Dec: BMW do Brasil Ltda. Sales, Product Management and MINI Mar-Jul: BMW Group AG Ordering Jan-Feb: BMW do Brasil Ltda. Sales, Product Management, Pricing and Planning

Project Management in Advanced Programs (VEP - Vorentwiklungsprozess), member of the PMO organizing team and responsible for organizing projects in Automotive Product Development.

AEA & S - Advanced Engineering Analysis and Simulation Project Management: interested in the development and application of the best practices in project management for the Programs area