Gabriel Doria

Provide front line functional support for customers. Responsible for coordination, configuration and management regarding clients IT infrastructure. Coordinate with vendors for equipment repair and maintenance – computers, printers and other devices. In charge of clients incidents and issues. Generate activity reports to help with infrastructure planning and staffing. Web application testing.

Responsible for requests and issues of ERP system TRM’s. In charge of the Help Desk (Europe and Asia customers). Handle technical and functional documentation. Experience in testing of ERP system based in web technology. Training and presentations about company programs.

IT support to the National Management Department. Evaluation, design, implementation and documentation relating to the preservation of digital information via applied digital archaeology.

In charged of the Help Desk. Responsible for the functional support of Information Systems - QUIPUs. Experience in testing of Client/Server and Web Based applications. Handled planning, testing and release of new Software developments. Responsible for reporting on organisation’s Software Development. Coordination of all activities pertaining to support contracts for the development software. Responsible for the orderly functional migration of IT Systems during relocation to new offices and migration.