Gabriel Grabowski

significant cost savings while maintaining strong KPI and SLA performance, launched a highly rated mobile app, implemented electronic contract signing, majority of customers with e-invoice, initiated AI projects, improved end-user communication

Delivering postgraduate lectures on Sales Team Organization and Key Account Management within the Sales Management postgraduate program, designed to prepare participants for managerial roles in commercial organizations, equipping them with the knowledge and practical tools required for effective sales leadership, strategic account management, and commercial decision-making.

established market leadership, opened public procurement through overcoming technical barriers in tenders, remarkable improvement of products availability via new stock management procedures and regular demand forecasting, improved profitability via new pricing policy, customized marketing to local needs, enhanced customer service

rebuilt sales force, restored customer trust and reclaimed market leadership, significant growth with main distributors, launched new product development, ensured business stability during factory relocation

increased sales team efficiency, built strong customer relationships, optimized product mix, built heat pumps after-sales service network, grew heat pumps market share

participation in public consultations with the Ministry of Economy and other public institutions regarding renewable energy policy, representation of member interests during industry conferences, policy discussions and stakeholder forums, engagement in dialogue between business, government and sector stakeholders to support the development of the renewable energy market, contribution to advocacy and policy initiatives aimed at improving the regulatory framework for renewable energy sources RES

Delivering lectures on Project Implementation and Performance Management in Heat Pump Systems within the postgraduate program Renewable Energy Projects Management. The course focused on the practical aspects of delivering renewable energy projects.