Gabriela Ilkova

responsible for active communication with customers: coordination of customer complaints, assigning tasks to responsible people, responsibility for the customer’s deviation requests, acceptation and follow up of preventive and corrective actions in order to reach customer satisfaction, active cooperation with the QEs, with the Customer Service and with SQA; non-conformance cost acceptation, regular visits of customers, coordination of meetings, preparation of external & customer audits within responsibilies

organizing meetings of top management of Molex Group and ministers of SR and leaders of our top customers, representing Molex on the American Chamber of Commerce events and active cooperation with the Amcham,attendance on meetings and preparing meeting minutes, business presentations and its updating, preparation of company events, organisation and support of marketing activities, preparation of press release, issuing company newsletter, coordination and managing the reception and the run of the admin area