Gagan Singh

Delivered business analysis and delivery assurance across enterprise ERP programs involving Workday, SAP, and Salesforce. Led requirements validation, UAT governance, stakeholder alignment, defect triage, and go live readiness. Facilitated acceptance criteria, identified process and coverage gaps, and supported business sign off and cutover decisions. Applied AI assisted tools to reduce UAT test authoring effort by approximately 40%.

Supported business analysis and delivery assurance for complex medical device software, collaborating with software, firmware, and cloud teams. Analyzed system requirements, communication workflows, edge cases, and integration scenarios across CAN and DDS protocols. Facilitated cross functional validation, identified gaps and risks, and supported requirements traceability, acceptance criteria, system integration, and release readiness across embedded and cloud connected environments.

• Led requirements driven test planning and validation across web, API, desktop, and mobile platforms, aligning solutions with business objectives and acceptance criteria. • Identified process gaps, dependencies, and delivery risks through shift left validation and proactive analysis. • Managed planning, traceability, reporting, and stakeholder communication using Jira, TestRail, and Confluence. • Supported release planning, UAT, and CI/CD quality gates, improving feedback cycles and release confidence.