Ganna Vyshnevska

- Performed black-box functional, integration, compatibility and usability testing of desktop applications for Windows; - Performed functional and integration testing of Windows services; - Supported and executed automated test scripts (Python); - Configured test environment; - Created test cases and test plans; - Created test reports.

- Responsible for customers problems troubleshooting and reporting; - Responsible for customer interaction: getting feedback, requests and issue reports; - Participated in product development sessions; - Performed software certification in International Payment Systems (Visa, MasterCard); - Created software documentation; - Responsible for customer training.

- Configured active network equipment; - Responsible for backbone network monitoring; - Performed network failure detection and troubleshooting, assigning responsibility and solving network problems.

- Configured active network equipment; - Performed network failure detection and troubleshooting; - Responsible for network problems solving.