Gaurav Saini

SugarCRM Functional Consultant Assist and participate in developing RFI, RFP and RFQ responses SugarCRM Product Demonstrations for sales pitches, and post implementation trainings. Demonstrate and present business solutions to customers and prospects from a technical perspective. Understand client requirements, business workflows and design them as required. Professional Trainer for SugarCRM End User and Admin User Trainings.

Making proposals, presentations, answering technical questions and managing customer trial through e-mail, phone and meetings. Helping sales team at US & Europe for sales leads, making presentations, answering technical questions and managing customer trial through e-mail, phone and meetings Assist and participate in developing RFI, RFP and RFQ responses Interacting with the client for requirement and closing the deals

Provided End user support for eLearning Application end users in US. Handle queries and troubleshoot through admin account in the Application Software Testing, QA for E Learning Tools and Applications, Manual Testing

Provide Technical support to internet services customers of AT & T ISP. Assist customers in the troubleshooting and support for internet devices, configure modems & routers of motorola, siemens & cisco.

Electronics and Communications Engineering