Gaurav Srivastava
Angestellt, Product Support Engineer, Microsoft Corp.
Delhi, Indien
Werdegang
Berufserfahrung von Gaurav Srivastava
Working as a Support Engineer with Exchange Online team having experience with Exchange 2010, Exchange 2013, Exchange 2016, Exchange 2019 and EXO Also have experience with Outlook for Windows. Responsibilities: Service Delivery: Assisted enterprise customers in break fix scenarios on mission critical cases adhering to SLA. Took full ownership of a problem and drive it to conclusion. Meet SLA and set proper expectations. Ensure that all stakeholders are up to date with the current status.