Geet Sonawane

Maintained UPH 40–60% above store benchmark with low refund rates. Coordinated replenishment, picking, packing, and inventory control using WMS tools to ensure stock accuracy. Tracked weekly KPIs and flagged workflow issues to protect service targets. Liaised between team members and shift leads to resolve stock shortages.

Maintained ~99% order accuracy with productivity consistently above team benchmark in a high-volume outbound fulfilment environment. Managed inventory tracking and replenishment via WMS tools, resolving discrepancies to protect data accuracy. Performed quality checks to catch errors before dispatch, supporting strong customer ratings. Coordinated order prep and dispatch cross-functionally to meet daily targets.

Supported maintenance operations scheduling and coordination between technicians and vendors, contributing to a ~15% reduction in service turnaround time.