George Elias

Close cooperation with development and product management to understand risk areas and organize the test efforts accordingly. - Test effort estimations and creation of test cases. - Manual testing, documentation of results status tracking and feedback to development. - Analysis of server logs ,analysis of customer issues ,solution proposals to development.

CISCO Switches, Routers, Firewall - Responsible over the network between 7 branches all over Syria, - Supporting, maintaining and ensuring the proper operation of the WAN devices of all branches and ATM. -Switch, Core Switch, Routers (EIGRP, RIP v2, OSPF, HSRP, VRRP) - Implement VPN on Connections between sites - monitoring "PRTG traffic monitor -GFI", Net flow - QOS priority among Service, VOIP, ATM, email, CISCO ASA 5505 firewall -Access lists, Nat, Failover, Security Policy, VPN, DMZ

-Solve user's problems with :MS.office, windows OS ,printers ,scanners,network connections -work on windows server 2003,2008,2012 (DNS,Active Directory,Group Policy) - Perform data backups and disaster recovery operations. - ISA forefront,Exchange 2007,

Responsible for fixing computer's Problem monitoring & fixing Networks Installing Software and OS; Working on DC and ISA ; end user Support