Georgina Riccius

• Project Manager for the new enterprise-wide Project & Portfolio Mgt. system. Project management: requirements, project planning, work package definition, resource planning, team leadership, progress tracking, risks and issue, budget, communications and reporting. • Governance Officer for the project management process methodology: documentation, training, governance, chairing & facilitating corporate project challenging board. • IT release Risk Mgt. process development and implementation

• Established and Managed Program Management Office (PMO) to manage transformation/strategic initiatives. • Ensured appropriate staffing &resource utilization; Team lead of 5 Global Project Managers. • Developed processes, procedures, templates & guidelines for use in the new PMO. • Established governance structure to track financials, status, issues and risks. • Prepared overall program strategy, roadmaps and plans for key stakeholders. • Managed dependencies in scope, schedule, and resources.

• Business owner of a global Risk Reporting warehouse. Projects included changes driven by Swiss Regulators to ensure compliance to new regulations, system and process change requests. Gathered requirements, coordinated development, implementation, training and off-show testing ensuring data privacy laws. • Defined goals & scope, prepared work packages, estimated resources, obtained estimates, defined project budgets and schedules. • Coordinated deliverable reviews & signoffs at tollgates; Release Manager

• Managed the launch of products, services and solutions. • Coordinated activities across multiple internal & external organizations for launch of new products & services. Managed issues, risks and product/service rollouts. • Managed program budget, planning, monitoring and status reporting.

• Managed the launch of new products & services for the Product Development team. Supported clients to develop business cases for project funding requests. Defined requirements and metrics for post-go live monitoring of products. Project managed all changes through implementation. • Project Manager for a new billing system to bill new products & services. Managed budget of US $2 Mil with cross-functional team. Project scheduling, risk management, process management, resource management and team leadership

A hands-on technical position that was part of the Change Management team responsible for managing changes made to web-hosted customer servers. Coordinated activities with internal Customer Account Managers, technical teams delivering the change, as well as external customers.

Systems Consultant and Project Manager working on-site at various fortune 500 companies managing computer systems and network integration projects. Managed scope and schedule and also hands-on technical tasks e.g. network administration, installation and configuration of customized and off-the-shelf software applications on end-user computers, etc.