Gianluca Stamato
Angestellt, Telecommunication – Call Center Service, Abramo Customer Care
CATANZARO, Italien
Werdegang
Berufserfahrung von Gianluca Stamato
Bis heute 20 Jahre und 1 Monat, seit Juni 2004
Telecommunication – Call Center Service
Abramo Customer Care
Responsible to enhancing quality of customer experience and customer satisfaction through improving customer services processes and products; - Accountable to plan, develop and manage specific internal projects; - Daily involvement in analytics, trading, project management and planning; - Responsible to manage TIM social media caring: content creation and community management activities (ie. Facebook and twitter) - Manager to Back office activities.
5 Monate, Feb. 2011 - Juni 2011
Insurance Agent
Alleanza Assicurazioni
To offer insurance advice to clients, gather information on the customer profile , analyze the situation and define its specific needs identify and propose solutions to the customer insurance consistent with his situation and responsive to your needs draw up and submit to the customer the budget policy for the acceptance take out the policy contract between the customer and the insurance company, according to the procedures under the insurance laws and internal company itself
4 Jahre und 10 Monate, Sep. 1997 - Juni 2002
Events
Anno Zero
- Responsible for stock management activities. Shopping Assistant - Check-out assistant.
Laundry Worker
The Primula
- Responsible for stock management activities. Shopping Assistant - Check-out assistant.
Ausbildung von Gianluca Stamato
Econonomy
Magna Graecia University of Catanzaro
Sprachen
Englisch
Grundlagen