Giuseppe Gugliucci
Angestellt, Team Coordinator, Volvo Car Germany GmbH
Dietzenbach, Deutschland
Werdegang
Berufserfahrung von Giuseppe Gugliucci
Creation of core processes in coordination with the dealernetwork Outsourcing of sub processes to maximize efficiency Creation of interfaces between external suppliers and Care by Volvo systems Workforce planning Escalation handling
4 Monate, Nov. 2019 - Feb. 2020
Team Coordinator
ResultNetworks GmbH
Coordination of a German and English speaking team for the German and Dutch Market Creation and coordination of processes and reports Reporting to management Leading meetings with international stakeholders
1 Jahr, Nov. 2018 - Okt. 2019
Fleet-Manager
ResultNetworks GmbH
Vehicle transport & logistics inter- and national Interim vehicle assignment to customers Vehicle and customer documentation in our merchandise management system SSA Miles and in our CRM system Salesforce Order vehicles in our system nVISTA and register vehicles in SSA Miles
1 Monat, Okt. 2018 - Okt. 2018
Customer Care Agent
ResultNetworks GmbH
Dealer contact regarding vehilce and hand over coordination Telephone and mail customer care Detection of process issues, processs optimization and development Team leader support
8 Monate, Feb. 2018 - Sep. 2018
Verkaufsberater
Autohaus Hansheinrich Hess GmbH
Take in & photography of the used vehicles Showroom Management (adjustment, pricing, etc.) Advertising of the vehicles Customer service
Ausbildung von Giuseppe Gugliucci
2 Jahre und 5 Monate, Sep. 2015 - Jan. 2018
Automobilkaufmann
Franz Böhm Schule
Take in & photography of the used vehicles Showroom Management (adjustment, pricing, etc.) Advertising of the vehicles Customer service
1 Jahr und 11 Monate, Aug. 2013 - Juni 2015
Informatik
Johann-Philipp-Reis Schule
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Italienisch
Gut
SerboKroatisch
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