Godwin Sang
Bis 2023, Customer Service/Trade Finance Banker, Co-operative Bank of Kenya
Portsmouth, Vereinigtes Königreich
Über mich
I am an experienced sales professional with a bachelor's degree in law and a diploma in human resource management. I am currently pursuing a master's program in international human resources management to further enhance my knowledge and skills. I have extensive experience in the banking sector, specializing in customer success and trade banking. I have a deep understanding of banking products, sales strategies, client relations, and financial solutions. My legal background also allows me to navigate complex legal landscapes and ensure regulatory compliance in the highly regulated industry. I am now transitioning into the HR domain, aiming to broaden my knowledge and establish a supportive network to propel my career forward in this field.
Werdegang
Berufserfahrung von Godwin Sang
1 Jahr und 1 Monat, Aug. 2022 - Aug. 2023
Customer Service/Trade Finance Banker
Co-operative Bank of Kenya
• Delivered top-tier customer service to valued clients as a customer service representative at Co-operative Bank of Kenya, maintaining high levels of satisfaction. Achieved an average customer satisfaction rating of 95% throughout tenure. • Managed customer inquiries, specializing in trade finance, resulting in a 25% increase in client satisfaction.
5 Jahre und 1 Monat, Aug. 2017 - Aug. 2022
Sales Executive
Co-operative Bank of Kenya
•Drove 20% revenue growth and nurtured relationships with 15 key clients, resulting in a 25% increase in repeat business. •Increased uptake of 8 banking and financial products, driving a 20% sales revenue boost for the company.
Ausbildung von Godwin Sang
Bis heute 10 Monate, seit Sep. 2023
International Human Resource Management
University of Portsmouth
• Global HR Strategies: Understanding how to develop and implement HR strategies that align with international business objectives. • Cross-Cultural Management: Learning how to manage and work effectively in diverse, multicultural environments. • International Labor Laws and Regulations: Gaining knowledge about labor laws and regulations across different countries and their impact on business operations.
Sprachen
Englisch
Fließend