Greje Abangan

• Facilitated Sales and Marketing collaboration further enriching sales pipeline through innovative Marketing Activities, Smart Campaigns, and Motivating Content that leads to high ROI and rich sales pipeline using Adobe Marketo Engage Marketing Automation and Salesforce Pardot Marketing Automation on various clients. • Managed major sales and marketing tools (Marketo, Salesforce, Pardot) as the Head of Marketing Automation enabling clients and businesses achieve their goals.

Took responsibility of leading globally shared marketing team to partners in Europe and Asia Pacific reporting to the Global Marketing Director with HQ in Hongkong, Shanghai, and Paris, France. Subject Matter Expert in Adobe Marketo Engage marketing automation, Salesforce Sales Cloud CRM, Web and other technologies. • Implemented marketing automation campaigns to drive lead generation, retention and nurturing campaigns in Marketo and other Marketing Automation/Email Marketing Systems.

• Provided end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance knowledge of Salesforce. products. • Built enhancements to Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce. • Institutionalized changes in new versions of Salesforce and other integrated applications; provided recommendations when necessary to enhance efficiency and productivity.

Involved in efforts of integrating Salesforce CRM with Salesforce Marketing Cloud, Social Hub, Radian6 and other systems as the technical specialist of the Business Consultancy Division of AFDigital. • Operationalized Digital Marketing that involved Salesforce technology efforts to clients in Asia Pacific Region by developing cloud computing systems in various industries that include international airlines, banking and finance, electric utilities, transportation, media and television, among others.

Implemented Social Customer Service --- Connecting Customers Online on Social Media with our top-tier support. Used the Service Cloud, Social Studio Integration to respond to customers faster and better. • Developed and configured new CRM solutions using Salesforce.com and Oracle RightNow Technologies (RNT) • Provided demonstrations to existing and potential clients to show system functionalities, capabilities, and product features.

• Prepared finance reporting and forecasting for the revenue side of the Finance Cycle. • Reported to the Director of Finance as a subject matter expert for Salesforce CRM. • As the resident Salesforce.com CRM Application Certified Advanced System Administrator (ADM201, ADM301) and Certified Force.com Developer (DEV401), he is involved with coaching and technical assistance to Sales Business Development Managers.