Gustavo Henrique Becker

• Lagerverwaltung inkl. Wareneingang, Ausgabe und Bestandskontrolle • Fehleranalyse und Störungsbehebung an Netzwerkkomponenten und ITSystemen • Installation, Konfiguration und Wartung von Netzwerkhardware (Switches, Access Points, Firewalls) • Troubleshooting und Patch-Arbeiten im LAN-Netz in Verteilerräumen und Rechenzentren • Physikalische Entstörung und Pflege der Netzwerkinfrastruktur • Dokumentation von Netzwerkkomponenten und technischen Prozessen

• Warenverräumung und Regalpflege • Sicherstellung einer ansprechenden Warenpräsentation • Unterstützung von Kunden bei Fragen und Orientierung im Markt • Organisation und Strukturierung von Warenbeständen • Einhaltung von Ordnung und Sauberkeit im Verkaufsbereich

ERP implementation Activities: - Customer relationship; - Requirements gathering and mapping of the company's processes; - Product implementation according to the business model and needs listed; - Monitoring of product implementation (Go Live); - Post-implementation consultancy. Worked on more than 20 complete projects and more than 100 other costumers support, in addition to assisting in the development of coworkers, and being a reference in the area of specialization.

Responsible for the company's financial sector, advising on all modules of the ERP management system, and help desk. Activities: - Organization and processing of bills and salary payments; - Renegotiation of bills and bonds (payment conditions); - Customer and supplier service; - Monitoring and reconciliation of bank statements; - Generation of financial analysis reports; - Support for ERP users; - Technical support for internet network, software and hardware problems;

Storekeeper. Responsible for implementing the ERP system. Billing and assistance to the financial sector. Activities: - Receipt of goods, conference and launch of the entry invoice; - Organization, separation and delivery of materials; - Purchase requests; - Organization of activities for the ERP implementation; - Technical support for internet network, software and hardware problems; - Organization and processing of bills and salary payments; - Monitoring and reconciliation of bank statements;

Responsible for launching and checking tax documents, calculating taxes and filing documents; Activities: - Launch and calculation of municipal, state and federal taxes and tributes; - Preparation and delivery of mandatory tax documents; - Customer service; - Organization and filing of documents;