HASIBUZZAMAN HASIBUZZAMAN
Skills
Timeline
Professional experience for HASIBUZZAMAN HASIBUZZAMAN
- Current 2 years and 3 months, since Mar 2024
Working Student - IT
Regionalverkehre Start Deutschland GmbH
- Conducted setup and commissioning of electronic devices with various operating systems. - Configured device settings, and ensured seamless functionality. - Working with Microsoft 365 - Provided technical support and troubleshooting assistance to users encountering issues during setup, including solving security-related problems such as setting up security, enabling encryption, and addressing malware concerns. - Collaborated with team members to optimize & improve efficiency in device setup procedures.
- 7 months, Jul 2019 - Jan 2020
Assistant Engineer (Network Operation), Technology
TeleCrest Inc.
Skills: Innovation and development, help desk support, Information Systems, Microsoft Office 365. Job Responsibilities: • Maintaining Transmission of VoIP by SIP with 10+ international Customers and vendors. • Escalating issues to the next level, TAC and supervisors to know 100% updated information. • Monitoring live voice calls, database updating, and making reports that reduce 10% drop calls. • Maintains on-call availability to respond to issues and up-time and is available with the scheduling.
Educational background for HASIBUZZAMAN HASIBUZZAMAN
- Current 2 years and 8 months, since Oct 2023
Information Technology
Frankfurt University of Applied Sciences
Languages
English
C1 (Fluent)
German
A1-A2 (Basic)
Bangla
C2 (Expert / native speaker)
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