Elvis Muchai

Manage user identities and access through Azure Entra ID and Okta Support and maintain MFA, SSO, and conditional access policies Troubleshoot authentication and access‑related issues across cloud services Investigate and document security‑related incidents and access anomalies Create and maintain clear operational and procedural documentation

• Performed manual testing on mobile and web applications to identify bugs, inconsistencies, and user experience issues. • Used Jira to track bugs, create test reports, and communicate findings clearly to the development team. • Executed regression and exploratory testing to verify issue resolution and ensure feature stability. • Collaborated with developers and product teams to improve testing coverage and maintain product quality. • Gained experience in test case execution, usability reviews, and supporti

• Deployment of devices (desktop and printers); Installation of operating system, printer drivers and general set up of computer and working station. • Crimping of Ethernet cables and using them for internet access. • IP configuration and diagnosis of network connections for pc and printers. • Use of adobe photoshop, adobe illustrator and InDesign software to design staff IDs, logos, posters etc.