Hamza Malik
Skills
Timeline
Professional experience for Hamza Malik
- 1 year and 6 months, Jun 2022 - Nov 2023
Technical Support Specialist
Alchemative
- Led Shopify Plus projects, enhancing user experience for premium clients. - Assigned tasks to developers/designers, ensuring high-quality delivery. - Collaborated with cross-functional teams, providing mentorship. - Managed SLAs and KBA documentation for efficiency. - Implemented order fulfillment app automations, optimizing processes. - Developed product recommendation app using customer insights. - Managed UnumPay integration on Shopify for 200+ merchants.
- 1 year and 6 months, Jan 2021 - Jun 2022
Shopify Developer
Alchemative
Developed and designing front-end of Shopify Stores using JavaScript to improve the user experience. • Communication with the clients to understand their needs and provide tailored Solutions. • Optimized Store performance by 50% by reducing load times, optimizing images. • Effectively using the Shopify storefront APIs to create new/extend functionality for online stores. • Integrated Shopify apps and plugins to extend functionality and enhance the user experience. • Development of more than 30 online
Languages
English
Fluent
Deut
Intermediate
Urdu
First language
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