Hanieh Khosravi

- Managed and maintained the company's social media presence, increasing audience engagement and brand visibility - Recruited and onboarded new staff to support operational needs - Photographed and designed menus in line with the restaurant's brand identity - Handled customer inquiries and feedback promptly to ensure high customer satisfaction - Developed visually appealing and engaging content for promotions, specials, offers and events - Trained and mentored servers to improve service quality and customer

- Focused on emergency planning and evacuation strategies in metro systems. - Assessed communication methods and stakeholder engagement during critical incidents. - Contributed to improved public safety protocols.

- Assisting in organizing events for new students and supporting their integration into the academy. - Organizing and participated in events and meetings with international students to plan activities. - Creating and edited promotional videos showcasing the academy environment. - Contributing ideas to achieve specific marketing goals, particularly related to student attraction. - Worked closely with the administration and supported students with their needs. - Performing receptionist duties and provided adm

Risk education is a blend of analysis of a risk problem and creating a solution towards it, so it contains : Risk analysis and assessment in companies Planning and communication Risk management