Harsh Verma

Boosted new-staff integration 30% by designing digital onboarding & standardizing training. Produced training videos + CCTV tutorials to build capability and slash repetitive queries across sites. Empowered customer independence/wellbeing through practical-emotional support, empathetic de-escalation & accurate case notes for joined-up care. Delivered £150k annual savings by optimising recruitment & cutting agency reliance. Created performance dashboards/insights for housing & ops leadership.

Led research quantifying net carbon emissions & reduction opportunities in UK grass-based livestock for regional producers. Compared footprints (SW England meat/dairy/veg vs Amazon/US feedlots/UK grain), identifying 25–40% emissions cuts via plant-based transitions. Evaluated sustainable pathways for deforestation mitigation & net-zero alignment. Co-authored report with team for CEO John Sheaves, guiding Taste of the West’s promotion of sustainable/net-zero food production.

(Green Futures Scholar) - Awarded prestigious, University of Exeter fully funded scholarship. Relevant Modules: Sustainability, Future Trends, Business Analytics, Organizational Management, Strategy for International Managers, Marketing, Business Project.