Harshit Garg

• Architected Axon prober service with automated alerting on failures, cutting 15 hrs/week of manual weekend testing for 3 devs. • Built Zoom call log service with Snowflake integration for compliance audit trails. • Led Zoom Phone API migration, automating employee provisioning/deprovisioning. • Ensured reliability via Mockito/JUnit testing. • Improved code quality through reviews, best practices, and refactoring.

• Developed microservices for a No-Code/Low-Code platform. • Built report generation with custom PDFs using Apache PDFBox • Designed SQL functions expanding user options by 40%, simplifying data manipulation via UI • Delivered distance/ETA APIs using Google's Distance Matrix API for location-based use cases. • Led Java upgrade across 10 microservices, improving performance and security. • Wrote integration/unit tests with Mockito/JUnit. • Increased test coverage to 80% and participated in weekly bug triage.

• Designed high-performance REST APIs for the ”rookies’ workbench,” a critical internal tool, resolving existing issues and reducing call handling time by 40%. • Developed a robust system for registering and managing customer grievances, improving issue tracking and resolution efficiency. • Contributed to the design, development, and testing of internal dashboards for tracking live orders, providing real-time visibility to operations teams leveraging ClickHouse DB.