Hasan Mosharrof

• Designing, developing, and maintaining complex data models, cube, and ETL processes. • Designing and implementing dashboards, and reports in SSRS and Power BI. • Operation, administration, monitoring, and deployment of Microsoft BI products.

• Provided data-driven consulting to enhance real-time monitoring of incidents, appeals, risk analysis, and compliance, improving decision-making by. • Implemented Power BI dashboards for senior executives, offering deep insights into operational performance, and aiding in more effective business strategies. • Led the design and deployment of data intelligence solutions on Tableau, integrating Salesforce to streamline assurance management processes for clients.

• Developed Power BI dashboards to monitor network server backup KPIs and Jira Service Desk KPIs from JSON data. • Enhanced IT financial KPIs, achieving an improvement in system performance and budget management through targeted data solutions. • Integrated Icinga RAW data into MSBI for efficient server monitoring, resulting in improved reporting accuracy.

• Database Management and supported membership invoicing within Salesforce, optimizing workflows and member service. • Trained users on Salesforce-based project and time tracking tools, improving team productivity and reporting accuracy. • Deployed new hardware and managed software updates and patches, database backups, enhancing system stability.

• Ensure optimal use of Drupal CMS and administration, • Monitor and report on website and social media campaigns, events using Google analytics. • Establish, implement and maintain process to ensure consistency and excellence in web content by documenting and enforcing best practices. • Establish KPI for contents and evaluating the contents with analysing against those KPIs to ensure continuous improvement of contents.

• Collaborated with technical lead for ETL development process adjustments in the PREPAID (IRIS) Recharge Service. • Developed SPs to clean, transform, and load registered data from biometric registration applications. • Conducted SIT, UAT, and deployments per change management processes. • Designed and developed campaign-based data models, executing programs and publishing post-ROI reports.