Hemant Sawal Desai

Lead IT operations, infrastructure, and support services across the organization Manage network administration, servers, and cyber security systems Oversee installation, configuration, and maintenance of hardware and software Direct IT projects including system upgrade and new deployments Monitor system performance ensuring high availability and disaster recovery readiness. Collaborate with executive leadership to align IT strategy with business objectives. Ensure compliance with data protection regulations

Configuration monitored, and troubleshot SD-WAN, SDA, Cisco routers, switches, firewalls, and ISE,WLC, Aruba Networks. Performed network maintenance, system upgrades, patches, and security configurations. Provided Level 1 & Level 2 technical support and issue resolution. Conducted performance testing of hardware and software systems. Worked cross-functionally with vendors and internal teams. Deployed new network services based on client requirements Ensured network availability, reliability and performance.

Established and monitored key performance metrics for network compliance and efficiency. Configured, tested, and maintained LAN/WAN components and connections. Provided support for routers, switches, hubs, bridges, and related network hardware. Improved network operations by integrating new technologies. Monitored network activity. Led planning and technical design activities for projects and daily operations. Developed and maintained network documentation and training procedures.