Hossam Alkafri

Assessment of the present situation, especially in terms of strategy and capacity. Identification of recommended ICT capacity building needs, including: o ICT governance model o ICT organizational position (HQ and Field) o ICT internal structure and staffing requirements (HQ and Field) Review and analyze UNRWA’s strategy and plans and scope its ICT capacity needs. Ticketing System Reviewing and Reporting Fleet Management system developing.

- Supervises the administration work of the department including finance, personnel administration and Procurement & Logistics matters including input into the ERP modules for Supply Management, Finance, Budget and Human Resources. - Works with division Heads and HR to ensure proper compliance with the Agency human resource policy, maintains, reviews, drafts and updates job descriptions; Maintains personnel records, appointment actions and controls attendance records.

- Customer Service. - Green Syriatel Project - Homs. - Bakaloria offer reviewing & developing.

Prepare the administration work of the department including finance, personnel administration and Procurement & Logistics matters.

Computer & Communication Engineering specializing in Communication Engineering