Hsinyu Chen

- Processed over 60 export shipments per month, ensuring full adherence to domestic and international trade regulations. - Managed shipments valued at approximately AUD 425,000 per month, improving on-time performance rate to 99%. - Resolved over 15 client issues per month, enhancing client loyalty and satisfaction. - Analyzed market demands in 3 key export countries, assisting with the increase in export sales.

- Managed annual consumer electronics exports totaling AUD 425,000 to Australia, administering approximately 200+ shipments per year. - Developed competitive pricing strategies aligned with market trends, increasing market share and boosting annual revenue by 15%. - Coordinated marketing efforts through e-commerce platforms like Amazon, Umart, and Mwave, driving a 20% increase in online sales, generating an additional revenue.

- Processed monthly invoicing, returns and discounts, ensuring accurate financial records for over AUD 425,000 in transactions. - Managed orders and shipment coordination with logistics and forwarders in the Australian market via platforms like Amazon, handling 20+ orders per month. - Tracked inventory, updating customer records to maintain accurate and up-to-date information.

Cultural Ambassador for German Students/Publicity and Camp Team Leader