Hung-Yang Lu

 Conducting data analysis and developing interactive dashboards using Fine BI to support informed decision-making.  Optimizing data access management and streamlining data loading processes from the data warehouse, enhancing operational efficiency.  Identifying and resolving data anomalies during the ETL process, implementing standard operating procedures (SOPs) for robust issue resolution.

 Analyzed orders, inventory, and production data to optimize operations.  Conducted in-depth contract performance and netback analyses to refine sales strategies.  Utilized statistical tools to visualize sales forecasts and inventory plans, facilitating effective stakeholder communication and strategic alignment.

 Contributed to a 5% increase in customer acquisition by employing data-driven sales techniques and targeted outreach for Verizon Fios products.  Enhanced customer satisfaction by providing tailored service solutions based on in-depth product knowledge.

 Instructed students in mathematics by helping them build learning interests and sharing study skills, which improved by 50% in their mid-term and final.  Communicated with students and parents learning performance, problems, and solutions so that they were willing to learn shool subjects.

 Relevant Coursework: Statistical Inference, Probability Distributions, Regression Analysis Methods, Machine Learning, Design and Analysis of Experiments

 Relevant Coursework: Linear Algebra, Advanced Calculus, Numerical Analysis, Complex Analysis