Huong Nguyen

{Customer: SCSK Asia Pacific Pte. Ltd.} - Tackled SAP inquiries across various modules (FI/MM/SD/BW Reports) for users from seven ASEAN countries under strict SLAs - Handled users' requests for registration and maintenance of master data, including user ID/vendor/customer/bank master data; providing manuals and training sessions - Supported SAP consultants and developers in the requirement definition and testing stages of enhancement projects in order to meet business needs in alignment with updated laws

{Customer: FineToday Holdings Co., Ltd} - Migrated master data from existing systems (SAP/Snowflake) to Oracle Cloud MDM module, ensuring the integrity of migrated data for seamless operations - Assisted the Data Governance team in communicating with Oracle consultants in order to solve system issues and get updated with the system's newest features - Composed training manuals; provided training sessions about data migration methods and tools

{Customer: TIS Inc.} - Translated documents and inquiries about new CPM functions for SAP consultants and key users - Interpreted during live sessions among SAP developers, SAP consultants and key users of different ethnicities (Indian-Japanese)

- In charge of office's cash, bank accounts, records of expenses, and utilities - Scheduled and organized meetings/business trips for lawyers and staff - Acquired and maintained customer data - Assisted with accounting and auditing tasks - Supported on-boarding training for new hires and relocation/visa procedures for foreigners - Translated contracts and law articles for the legal team - Overviewed consulting cases' progress and provided ad-hoc support if necessary

- University of Languages and International Studies - Faculty of Japanese Language & Culture - Major: Translation and Interpretation - GPA: 3.69 (TOP 3 of the faculty)