Iheanyi Okoronkwo

• Providing the 2nd level support for off-the-shelf, customized business applications for Total E&P Nigeria departments • Collaborate with the external consultants to ensure the integrations/customization of new applications. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages • Offer ‘go live’ and post ‘go live’ support for software projects and solutions. • Manage incidents and tasks using ServiceNow

• Make available the 2nd level support for off-the-shelf, customized or In-house developed business applications for Total E&P Nigeria. • Collaborate with the external consultants to ensure the integrations/customization of new applications. • Participate in planning, implementation, evaluation and installation of system updates and upgrades.

Designed, updated, and maintainance of Total E&P Limited intranet for VISION (Migration from XP to Vista). The website was used for the change management updates using Vb.net and MSQL Server 2008

• Collected raw credit data, analyzed the data and came up with credit records according to the bank. Connecting to multiple data sources to data for credit details analysis. •Making sure that the database is up and running. • Constantly holding meetings with partners to communicate correctly the expected and the acceptable data formats. • Constantly holding presentations on the use of the credit details software.

• I developed and supported the intranet, accounting and projects managements for Entouche using JavaScript, SwitchMax, ASP.Net and MS SQL Server, HTML and CSS. • I provided the 2nd Level Support to the company’s main client (Agip Energy & Natural Resources) on their CMMS web application (WebTMA).

• I supported multiple business applications with a combined client base of over 3000 users. • Worked with the DBAs to make sure that all the databases (Prodom, PI, Teammate, etc) are up and running by constantly checking the services, changing connection files when servers change and executing SQL scripts when necessary. • Creating batch files that constantly check if the vital application services are up and subsequently starting such services when they are down.

• Worked with a team to develop all in-house applications such as Students Management System and Accounts Management System for the center/school • Trained students on software development using Java programming Language • I maintained constant communication and follow-up with the students ensuring all student’s projects adelivered in time