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Irene Schmid

Angestellt, Customer Success Manager, Rackspace Germany GmbH
München, Deutschland

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Berufserfahrung von Irene Schmid

  • Bis heute 4 Jahre und 3 Monate, seit März 2021

    Customer Success Manager

    Rackspace Germany GmbH

  • 2 Jahre und 11 Monate, Jan. 2018 - Nov. 2020

    Account Business Manager - IT Services Insurance Industry

    DXC Technology Deutschland

    Commercial lead of ongoing business for a multinational insurance company in IT Services and Project/Consulting business (contractual negotiation support, monthly volume consumption, Growth planning, customer and supplier relationship for escalation handling),

  • 2 Jahre und 4 Monate, Sep. 2015 - Dez. 2017

    Account Business Manager - IT Services Manufacturing, Automotive Industry

    DXC Technology Deutschland

    Commercial lead of ongoing business in IT Services for the Automotive and Manufacturing industry.

  • 3 Jahre und 1 Monat, Aug. 2012 - Aug. 2015

    Business Operations EMEA for critical business analysis

    Hewlett Packard Enterprise

    Business Operations Lead responsible to analyze processes in critical businesses, identifying improvement potential, and recommendations to implement proposed changes in line with the contract and standard processes. Project Lead establishing best-shore service team in Bulgaria to support EMEA based local account teams.

  • 1 Jahr und 7 Monate, Jan. 2011 - Juli 2012

    Account Delivery Manager Global Business Services (GBS)

    Hewlett Packard

    Functional interfact between the internal account teams and GBS organizations in various Europe and Asia based Business Centers, headcount and financial planning; process improvement projects; global Key Performance Indicator development and harmonization.

  • 4 Jahre und 3 Monate, Okt. 2006 - Dez. 2010

    Contract/Commercial Manager Food Industry

    Hewlett Packard

    Finance and Employee Services to a Swiss based multinational clietn, negotiations of Implentation Agreements, contract interpretation, Contract Change Management, commercial analysis of business and pricing, and negotiation strategies; Gainshare Management; Vendor Manager for payslip printing service

  • 3 Jahre und 11 Monate, Nov. 2002 - Sep. 2006

    Program Manager, Business Process Outsourcing

    Hewlett Packard

    Customer Consulting setting up a local German FP&A Shared Services Center (development and implementation of the Service Agreements, performance measurement criteria and the Governance model). Project Lead for development and harmonization of global Key Performance Indicators for all Global Business Centers.

  • 2 Jahre und 1 Monat, Okt. 2000 - Okt. 2002

    Manager, Pricing EMEA

    Compaq Computer EMEA

    Definition of the pricing strategy for Commercial and Consumer products, competitive analysis, product announcements and price changes, special and promotion pricing. Representation of Compaq EMEA in the Integration team before and after the merge with Hewlett Packard for pricing, special pricing and costing.

  • 2 Jahre und 9 Monate, Jan. 1998 - Sep. 2000

    Products Finance Controller Consumer products

    Compaq Computer EMEA

    Responsible for financial budgeting, forecasting and presentation to local management; new products pricing, contractual negotiation support (suppliers and customers).

  • 2 Jahre und 11 Monate, Feb. 1995 - Dez. 1997

    Assistant Controller Holding Gemrny

    Lafarge Zement GmbH

    Consolidation of financial Forecast, Month-end/Year-end close for the German Holding, Project lead for programming, implementation, and training of a new software system for investment approval, controlling and automatic accounting entry.

Ausbildung von Irene Schmid

  • 1988 - 1995

    BWL (Business Administration)

    Ludwig-Maximilians-Universität München

    Banking, Human Resources, Commercial Geographie

  • 1985 - 1988

    Computer Science

    TU München

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Französisch

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