Iris Neumann

Inhaberin, MD & Co-Founder, Mainporter Vocational Online College of Hospitality
Otjiwarongo, Namibia

Fähigkeiten und Kenntnisse

Training
Mentoring
Coaching
Teaching
Vocational Education and Training System
Entrepreneurship
Strategic management
Hospitality Operations
Pre-opening
Leadership

Werdegang

Berufserfahrung von Iris Neumann

  • Current 7 years and 7 months, since Nov 2018

    MD & Co-Founder

    Mainporter Vocational Online College of Hospitality

  • Current 7 years and 7 months, since Nov 2018

    MD & Co-Founder

    Merj Living Verwaltungs GmbH

  • Current 8 years and 7 months, since Nov 2017

    MD & Co-Founder

    Kambaku Hospitality College

  • 1 year and 5 months, Sep 2018 - Jan 2020

    General Manager Hospitality (MOB)

    Kambaku Lodge & Safaris CC
  • 2 years and 7 months, Feb 2015 - Aug 2017

    Executive Housekeeper

    Victoria Jungfrau Collection

  • 6 months, Sep 2014 - Feb 2015

    Assistant Executive Housekeeper

    Victoria Jungfrau Collection

  • 11 months, Sep 2013 - Jul 2014

    Assistant Executive Housekeeper - acting as Executive Housekeeper

    The Chedi Andermatt

  • 1 year, Oct 2012 - Sep 2013

    Assistant Executive Housekeeper - acting as Executive Housekeeper

    The Chedi Muscat

    acting as Executive Housekeeper Oct 2012 - July 2013 - quality control, complaint management, room assignment, lost & found control, staff evaluation & appraisals, recruitment, attendance reports, staff briefing, training & development, scheduling, vacation planning, creation of task sheets, SOPs, reports, training plans, calculations and manuals, monitor expenses, inventory control, purchase requisition and receiving, communicate with Front Office and Engineering for preventive & summer maintenance

  • 7 months, Jan 2012 - Jul 2012

    Rooms Division Management Trainee

    One&Only Royal Mirage

  • 1 year and 4 months, Sep 2010 - Dec 2011

    Assistance Housekeping

    Kameha Grand Bonn
  • 7 months, Feb 2010 - Aug 2010

    Front Office Intern

    Six Senses Hua Hin & Evason Hua Hin

Ausbildung von Iris Neumann

  • 3 years and 4 months, Sep 2008 - Dec 2011

    International Hospitality & Tourism Management

    International University of Applied Sciences Bad Honnef/Bonn, Germany

    Thesis: User-Generated Content: An Opportunity for Service Quality Management in Hotels - A Case Study on HolidayCheck AG

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Spanish

    A1-A2 (Grundkenntnisse)

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