Iryna Huk

Fähigkeiten und Kenntnisse

3D Printing
Account Management
Amazon Seller Central
Change Management
Amazon Vendor Central
Analytical Skills
Communication
Business English
Customer Service
Community Development
Instagram
Customer Success
Community Management
International Logistics
Data Analysis
Competitive Analysis
Italian
Design Thinking
Content Management
Kaizen
DMAIC
Content Strategy
Kanban
E-Commerce
Lean Management
Copywriting
QFD
E-commerce Optimization
Customer Relations
Lean Six Sigma
English
Customer Satisfaction
Troubleshooting
Quality Management
Online Marketplace
Failure Mode and Effects Analysis (FMEA)
Scrum
Writing
Problem Solving
German
Search Engine Optimization (SEO)
Project Management
Zendesk
Six Sigma Black Belt
Social Media
Social Media Management
Social Media Marketing
Social Media Strategy
Statistics
Reclamation
Government
Customer Relationship Management
CRM Systems
MS Office
Client communication

Werdegang

Berufserfahrung von Iryna Huk

  • 4 months, Nov 2025 - Feb 2026

    Certification: Projektmanager (PMI/SCRUM) & Account Management

    Alphadi Training Academy

  • 2 years and 4 months, Dec 2019 - Mar 2022

    Marketing Communications Manager

    Gambody

    Key Achievements and responsibilities: - Was accountable for overall member satisfaction, member retention, NPS (Net Promoter Scores). - Led community management strategy into action across Facebook (10 000+ members), Instagram (30 000 + members), YouTube, Discord. Drove 5-10% community growth rate (CGR) by ensuring timely responses and driving member engagement and maintained a benchmark customer churn rate. - Created and published community-focused SEO content (social posts, announcements, product update

  • 1 year and 8 months, Feb 2018 - Sep 2019

    E-Commerce Consultant

    eCommerce Consulting

  • 4 years and 9 months, Apr 2014 - Dec 2018

    E-Commerce Marketplace Manager

    HQRP

    E-commerce Manager / Content analyst Resurs2 Corp. (Retail, Electronics/ Online retail sales) Key Achievements and Responsibilities: - Developed and implemented the overall strategy for the company portfolio on Amazon marketplaces in Italy, UK, Spain, France, Germany. - Launched 5 000+ SKUs on time by managing master data, SEO meta data and content preparation. Increased monthly SKU output to 100-150 new items. Drove +7% AOV growth by optimizing cross-selling, product bundles, and pricing strategies. - Su

Sprachen

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

  • Italian

    C1 (Fließend)

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