Ivan Bojilov

Founding leader of the German-speaking Order-to-Invoice function at dormakaba's Sofia Business Services Center. Conducted 150+ interviews, hired 20 specialists. Currently leads 4 departments with 17 professionals covering the full DACH region. Built the team, the culture, and the standards from scratch.

Built a remote team of 50 professionals from scratch for ZF Friedrichshafen's Global IT Service Desk. Achieved 60% reduction in critical resolution times and sustained 9/10 CSAT. Recognized as an internal benchmark by Foundever. 7 team members voluntarily followed to dormakaba.

Co-owned a 3-location pharmacy network (+15% revenue, -25% waste). Founded NaturaGen: an EU-trademarked premium supplement brand — from concept to production planning. A deliberate entrepreneurial chapter between two leadership careers.

11-year career at Coca-Cola Hellenic across 27 countries. Started as SAP Consultant for Market-to-Cash & Sales Force Automation (2007–2012), progressed to Senior Consultant leading Global CRM Transformation for 12,000 users. Peak achievement: mission-critical application for the Sochi 2014 Winter Olympics — performed flawlessly under full operational pressure.

- Analyse von Shopping-Center Konzepten in Deutschland, Österreich und der Schweiz - Marktanalysen - PR - Erstellung einer Corporate Identity - Mietverhandlungen mit potentiellen Kunden - Verantwortlich für die Mitarbeiter sowie Mitarbeitereinstellungen der Marketingabteilung

- Identifikation geeigneter Grundstücke für den Bau von Lidl-Filialen in Bulgarien - Ausfindigmachung von Grundstückseigentümern sowie Teilnahme an den Kaufverhandlungen - Kosten-Nutzen-Analysen - Verantwortung für die komplette Dokumentation der bearbeiteten Grundstücke

Diplomarbeit fuer den Servicebereich der Mercedes-Benz Niederlassung Nuernberg

Marketing, Aussenwirtschaft