Ivan Kytsyshyn

Project Delivery Manager with expertise in Fintech, E-Commerce (SAP Commerce Cloud), and Salesforce Service Cloud projects, primarily delivered under Time & Materials (T&M) contract models. Proven ability to manage distributed teams of 15+ FTEs, ensuring high-quality results and seamless collaboration across diverse locations.

Promoting the implementation of the Agile framework and assisting the client with their transformation. Support, maintenance, new features, and enhancements development for the Canadian fashion footwear retailer's online shop, implemented using SFCC. Managing a distributed team of 10+ FTE

Program manager of 11 projects with 70+ people (dedicated teams, T&M) US customer, Educational domain

- E-commerce domain (SFCC, Hybris) - project coordination up to 10 people (scope definition, planning, stakeholders involvement and ensuring technical realization) - coordinating project activities and tracking project progress - communication and negotiation with a customer - team management of a QA team on a project (up to 30 people) - resource pool/unit management of 35+ engineers (from juniors to team leads)

Key Tester/Test Lead on e-commerce projects (Demandware/Salesforce Commerce Cloud). - coordination and leading a team of 3 engineers - planning and control - requirements analysis - time estimation - test designing - manual testing - defects tracking and test results analyzing - demo presentation - mentoring - reporting

- analyze business and technical specifications/requirements - time estimation for test activities - create test scenarios, test cases, checklists, test results reports, bug reports - optimization of internal test documentation - manual testing of product functionality - automate testing using Selenium IDE - help with managing projects through design, development and QA processes - provide updates to effort estimates and status of assigned tasks - time reporting