Jakub Wolski

Dealing with internal customer incidents and requests. The key purpose is diagnosing and resolving technical, application related & administrative problems. My role involves providing a consistently high level of customer service and delivering solutions that meet the needs of our end users and the IT departments' objectives. The role also requires knowledge and understanding a number of policies, procedures and processes.

Delivering complex solutions in the field of multimedia presentations along with other graphic design products such as business cards, wine labels, product catalogues and websites. As a sole-proprietor I oversaw operating activities as well as marketing, sales and administration, proving my versatile business capabilities.

Managing up to hundreds local and international clients a day. Facing my duties required proactive and creative approach, and let me develop my interpersonal skills even further, become more self-confident, stress-resistant and more prepared to work in high-paced environments.

Seeking contractors in China, preparing inquiries, managing correspondence and preparing export documentation. Enriched my business experience, improved managing skills and made me more valuable as an employee.