Aliyu Awwal

is travelling.

Freiberuflich, Field Support Engineer, Remote
Hamburg, Germany

Skills

Project Management
MS Office
Support
IT systems
Computer
German
Help desk
Information technology
PC
IT Application Management
Application Support
English Language
System Administration
PC Support
Web Administration
Microsoft Office 365
VMware
Active Directory
Operations Management
Windows Server
Data Analysis
Server Administration
Network Administration
System Analysis
Microsoft Excel
Software
Windows
Server
Microsoft Active Directory
Hyper-V
Linux
Office Management
IT Specialist
Microsoft Azure
Cloud Computing
Microsoft
Microsoft Certified Professional
DNS
Microsoft Exchange
TCP/IP
DHCP
SCCM
Planning
Implementation
Data Protection
Internet Services
SQL Server
People Management
IT Services
IT Solutions
Solution
Data Centre Services
Storage Virtualization
SAN
Remote Support
Firewall
Betriebssystem
Storage
Corporate customer service
IBM
Backup
IT Security
Data recovery
IT Troubleshooting
Virtualization
Internet Information Server (IIS)
Microsoft Exchange Server
Windows Power Shell
McAfee
Citrix
Technical Support
Ticketsystem
Technical Consulting
BitLocker
Outlook
Microsoft Word
PC Configuration
Linux Virtual Server
Hardware Configuration
MS Teams
Microsoft Power Automate
SharePoint
Microsoft Power Apps
Intranet
Online
Scrum Master
Rollout
Microsoft Windows 3.x
Freelancing
Restructuring
Microsoft Windows 1.0
IT support
Windows 11
Windows 10
Microsoft Windows 2.0
Hardware
Service Desk
IT Training
Technical purchasing
Help Desk / Desktop Support
IT Project Management
Project Planning
LAN
Logistics
Team work
Communication skills
Reliability
Analytical skills
Customer Support
Cleaning
independent
Leadership skills
Creativity
Commitment
Flexibility
High Availability
Technical Knowledge
Intercultural competence
Professional experience
willingness to learn
ambitious
Internet
System Integration
Microsoft Access
Office applications
Configuration Management
Client Administration
Mac OS
Docker
Proxmox
Ubuntu
Networking
CMS
IT Infrastructure
Sustainability
Technology
Scripting Languages
Mobile device
Computer Networks
IT Service Management
IT Infrastructure Library
Infrastructure
End user
Jira
Software solutions
IT Operations
System Management
Veeam software
Administration
Backup-Systems
VPN
Network Management
Network Security
Troubleshooting
Virtual Server
Hardware installation
Organizational skills
OTRS
Clientmanagement
Incident Management
IT-Consulting
Computer Science
Microsoft Intune
IT Infrastructure Project Management
PC Maintenance
PC Skills
Problem Solving
Warehouse
Microsoft Windows Server 2012
VMware vSphere
Network Infrastructure
Microsoft Certified
Maintenance and Repair
Installation
Microsoft Virtual Server
Repairing
Desktop virtualization
ServiceNow
VMware ESX
Client/Server
VoIP
Mac
ITIL V3 Service Operation
iOS
attention to detail
Exchange
ability to work under pressure
Fast learner
Database
LINUX server
ERP
Project Support
Industrial cleaning
Software Installation & Upgrade
Hardware Testing
Computer Skills
Firewall-Systeme
Windows Server 2016
Empathy
Driving licence

Timeline

Professional experience for Aliyu Awwal

  • Current 2 years and 8 months, since Sep 2023

    System Administrator | IT Support

    Eastern Mediterranean University

    • Managed IT infrastructure, ensuring 95% uptime for critical services. • Delivered technical support to 500+ users, resolving hardware & software issues. • Implemented system maintenance & cybersecurity measures, increasing efficiency by 75%. • Trained staff, enhancing productivity by 100%. • Managed incident, service, and requests via ticketing. • Installed, configured, and maintained Linux, Mac OS, Windows-based systems and Microsoft 365. • Documented solutions and collaborated on IT projects and process

  • Current 3 years and 3 months, since Feb 2023

    Field Support Engineer

    Remote

    • Carrying out hardware installations, network cabling & configuration • Analyzing and resolving technical faults on-site at customer locations • Supporting rollout and maintenance projects (including fiber optic infrastructure) • Using diagnostic tools and network measuring devices (including EXFO/OTDR) • System and network administration (LAN/WAN/Wi-Fi) • Technical documentation and reporting

  • Current 6 years and 3 months, since Feb 2020

    Photographer

    Acerex Ventures

  • Current 9 years and 1 month, since Apr 2017

    Sales and Logistics Operations Manager

    Acerex Ventures

  • 1 year and 1 month, Apr 2023 - Apr 2024

    Master Painter

    Hollywood Detailing

  • 2 years and 11 months, Apr 2021 - Feb 2024

    Help Desk IT Support Specialist

    Eastern Mediterranean University

    • Provided assistance and support for over 2000 students and staff ensuring service satisfaction by 80%. • Managed information, communication and help desk services effectiveness and efficiency by 100%. • Installed, analyzed, upgraded, troubleshot and maintained systems, data cloud infrastructure for seamless operation of IT services

  • 2 years and 8 months, Jun 2021 - Jan 2024

    Car Cleaner & Detail

    New City Auto Gallery

  • 8 months, Jan 2022 - Aug 2022

    Hotel Employee

    Golden Palms Guest House & Cafe

  • 2 years and 1 month, Apr 2020 - Apr 2022

    Operations Manager

    Printhouse Trade Ltd

  • 4 years and 11 months, Apr 2015 - Feb 2020

    Agricultural Manager

    Acerex Ventures

  • 11 years and 11 months, Apr 2008 - Feb 2020

    System Analyst

    Federal Capital Territory Administration

    • Led team of 37 IT & Communications personnel ensuring improved IT and industry practices by 150% ahead of deadline. • Provided systems analysis, technical support, data Analysis, research, social media content and management. • Ensured effective IT hardware and software services, networks, web and database, and SEO, across 2 departments and 15 units. • Supervised documentation, evaluation, reports, and publishing, across 2 departments and 18 units.

  • 2 years and 7 months, Jan 2004 - Jul 2006

    Chief Technology Officer (CTO)

    Universal Communications

    • Designed and delivered comprehensive IT courses, equipping 54 students with hands-on skills in programming, networking, and system administration. • Advised on curriculum development, ensuring alignment with industry standards. • Conducted workshops on emerging IT trends, fostering a culture of innovation

  • 1 year and 11 months, Dec 2001 - Oct 2003

    Fashion Stylist & Warehousing

    Bonanza Wushishi

  • 4 years and 11 months, Jan 1998 - Nov 2002

    Sales Specialist

    Awson Trading

Educational background for Aliyu Awwal

  • Current 6 years and 2 months, since Mar 2020

    Communication and Media Studies

    Eastern Mediterranean University

  • 3 years and 1 month, Feb 2012 - Feb 2015

    Computer Engineering

    European University of Lefke

  • 1 year and 7 months, Apr 2008 - Oct 2009

    Education

    Usmanu Danfodio University

  • 2 years and 3 months, Apr 2004 - Jun 2006

    Chemistry

    Kano State Polytechnic

Languages

  • English

    C2 (Expert / native speaker)

  • German

    A1-A2 (Basic)

  • Turkish

    A1-A2 (Basic)

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