James (Andy) Vaughn

Berufserfahrung von James (Andy) Vaughn

• Bis heute 3 Jahre und 5 Monate, seit Feb. 2021

  Principal Technical Product Manager

  AppFolio, Inc.

  I discover, prioritize, and lead a team to execute on a continuous stream of high-value problems within AppFolio's technical infrastructure so that product development teams can deliver value to customers with increasing quality, speed, and happiness.

• 1 Jahr und 1 Monat, Feb. 2020 - Feb. 2021

  Director of Products

  MindTouch, Inc. (Acquired by NICE CXone)

  Responsible for the creation of revenue-driven products, combining market-driven strategy and my background of solid B2B SaaS engineering experience. I oversaw the roadmaps for all product lines, including co-marketed products packaged in partnership with SAP, Five9, and Genesys, maximized profitability by identifying under-leveraged technology and IP in our existing portfolio, administrated the core product team, and drove product direction and alignment throughout the organization.

• 9 Monate, Juni 2019 - Feb. 2020

  Senior Technical Product Manager

  MindTouch, Inc. (Acquired by NICE CXone)

  I managed the technical product direction and monetization goals of the MindTouch platform: Web & Mobile content delivery channels, Identity and Access Management, Security, Uptime & Availability, Integration APIs, and Analytics Data APIs. Heavy emphasis on GDPR, CCPA, and ISO27001 compliance through the platform.