Jana Appel

Premium
Customer Experience Manager
Full-time employee in Hamburg
Hamburg
Hamburg
Energy
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Jana Appel's haves

  1. Consumer Research
  2. Innovation Management
  3. Networking
  • Projektleitung
  • Strategieentwicklung
  • Open Innovation
  • Empirische Forschung
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Jana Appel's wants

  • Austausch zu Customer Centricity
  • Aufbau von Kooperationen
  • Praktikanten
  • Austausch zu Nachhaltigkeitsthemen
  • Female Empowerment Networking
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Jana Appel's professional experience

8 months
11/2018 - to present
Customer Experience Manager
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2 years
07/2017 - to present
Trainerin und Beraterin User-Experience/Marktforschung
Selbstständig
3 years
8 months
03/2015 - 10/2018
User Insights Consultant - im E-Commerce Business Development
Otto (GmbH & Co KG)
Dozentin für Online-Marketing im Studiengang E-Commerce
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Junior User Experience Researcher - im E-Commerce Innovation Center
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Junior User Experience Manager
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Werkstudent Produktmanagement und User Experience
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Freelancer: User Experience Testing
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Jana Appel's educational background

  • 10/2009 - 07/2012
    Universität Duisburg-Essen
    Angewandte Kognitions- und Medienwissenschaften, Master of Science (M.Sc.)
    Mensch-Computer-Interaktion, Sozial- und Wirtschaftspsychologie, Media Engineering
  • 04/2009 - 07/2009
    University of Southern California (USC) in Los Angeles
    Institute for Creative Technologies / Virtual Humans, Bachelorarbeit
    Forschungsaufenthalt am Institute for Creative Technologies (ICT) an der USC, Los Angeles. Arbeitsgruppe „Virtual Humans“ bei Prof. Dr. Jonathan Gratch. Durchführung einer empirischen Studie zu psychologischen Effekten der Mensch-Virtual Agent-Interaktion. Förderung durch DAAD Stipendium.
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Jana Appel speaks the following languages:

  • German (First language)
  • English (Fluent)
  • Spanish (Basic knowledge)

Jana Appel's interests

  • Reisen
  • Science fiction
  • Astrophysik
  • Naturwissenschaft
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Jana Appel's group memberships

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Jana Appel's event attendances

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