Jane Norberte
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Jane Norberte
- Current 16 years and 3 months, since Mar 2010
Service Support Representative
UNISYS Global Services-China
Guides employees to log in to their computer system. Provides password reset if troubleshooting fails. Basic troubleshooting steps to log in to different company application Provides callback support for unfinished troubleshooting/password reset issues
- 1 year and 8 months, Aug 2008 - Mar 2010
Service Support Representative
Logic Solutions, Shanghai, China
Handle phone calls providing customer support such as handling inquiries, credit disputes and other queries/requests by US hotel staff/guests wherein there is a Business Automation Center. Performed minor troubleshooting remotely on issues/problems regarding Business Center devices (computer, fax, printer, copier machine, internet connection etc). Accomplished administrative reports.
- 1 year and 5 months, Jun 2007 - Oct 2008
EXPORT LOGISTICS DOCUMENTATION
PILIPINAS KAO, INC.
Handle phone calls providing customer support such as handling inquiries, credit disputes and other queries/requests by US hotel staff/guests wherein there is a Business Automation Center. Performed minor troubleshooting remotely on issues/problems regarding Business Center devices (computer, fax, printer, copier machine, internet connection etc)
Ausbildung von Jane Norberte
- 3 years and 10 months, Jun 1998 - Mar 2002
Bachelor of Science in Business Administration
Central Colleges of the Philippines
Information and Technology
Sprachen
English
C1 (Fließend)
Chinese
A1-A2 (Grundkenntnisse)
German
A1-A2 (Grundkenntnisse)
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