Jane Norberte
Angestellt, Service Support Representative, UNISYS Global Services-China
Shanghai, China
Werdegang
Berufserfahrung von Jane Norberte
Bis heute 14 Jahre und 4 Monate, seit März 2010
Service Support Representative
UNISYS Global Services-China
Guides employees to log in to their computer system. Provides password reset if troubleshooting fails. Basic troubleshooting steps to log in to different company application Provides callback support for unfinished troubleshooting/password reset issues
1 Jahr und 8 Monate, Aug. 2008 - März 2010
Service Support Representative
Logic Solutions, Shanghai, China
Handle phone calls providing customer support such as handling inquiries, credit disputes and other queries/requests by US hotel staff/guests wherein there is a Business Automation Center. Performed minor troubleshooting remotely on issues/problems regarding Business Center devices (computer, fax, printer, copier machine, internet connection etc). Accomplished administrative reports.
1 Jahr und 5 Monate, Juni 2007 - Okt. 2008
EXPORT LOGISTICS DOCUMENTATION
PILIPINAS KAO, INC.
Handle phone calls providing customer support such as handling inquiries, credit disputes and other queries/requests by US hotel staff/guests wherein there is a Business Automation Center. Performed minor troubleshooting remotely on issues/problems regarding Business Center devices (computer, fax, printer, copier machine, internet connection etc)
Ausbildung von Jane Norberte
3 Jahre und 10 Monate, Juni 1998 - März 2002
Bachelor of Science in Business Administration
Central Colleges of the Philippines
Information and Technology
Sprachen
Englisch
Fließend
Chinesisch
Grundlagen
Deutsch
Grundlagen