Jarek Rodzik

S4 Hana implementation; staregy, design, planning & operational execution with entry/exit criteria (SAFe with Jira and Confluence). All testing phases from Unit Testing until User Acceptance Tests. Introduction of test automation with SAP ECT (Tosca). Release 1.0 for procurement department (approx. 900 End Users)

Wave2 Europe, SIT2 and UAT for 9 plants in Germany, Liechtenstein, Schweiz, approx 150 Testers. SIT1, SIT2, UAT for Wave1 Asia approx 40 plants in China, Korea, Japan, Taiwan, 250 testers/project members.

Integrate Confluence&Jira with SAP Solution Manager 7.2 with Focused Build. Design test approach and strategy for global template solution

Test lead for SAP implementation, integration and UAT tests. Responsible for strategy, design, planning, scheduling, test execution, defect management & resolution of cross-stream implementation (PTM, PTP, OTC, RTR, EWM). Hands-on approach involved in debug-testing and root-cause analysis when necessary. Designing & Creating global test scope models made of a combination of HPALM, SAP data, excel VBA and test automation functionalities. Managing teams-resources in multiple locations.

Operational project coordinator or test architekt (plan, design, execution, supervision, maintenance/report, defect tracking/resolution)

Team lead of 15 analysts covering projects in areas of Outsourcing & Offshoring, Finance, Sourcing, Software Asset Management, Marketing. MS Excel reporting (incl. VBA, automations), access, share-point, SAP. Main point of customer escalations, coordinating of transition processes (SOW, BCP, DRS, defining and agreeing and measuring of SLA’s and KPI’s, Customer Satisfaction Index), utilization reports, recruitment, coaching, client hosting, individual development plans for employees.

Responsibilities: (German project) supervising a customer service team of 11 individuals. Transition of operations from Germany to Poland. Direct handling of customer escalations. Taking (daily) responsibility for minimal call abandoned rate (4%) and full (100%) non-voice (mail & fax) processing. Setting goals, organizing & controlling, call handling & mail correspondence. Building shift’s plan for entire (52 persons) operations – ongoing organizing, updating and validating of operations.

Starting as accountant in AP and AR, moved in one year to Team Lead and then to Project manager in SAP AP/AR roles. Supervising of 35 people, monitoring Accounts Payable process of 14 sites in 10 different countries; reviewing the monthly presentation pack delivered to the client; direct reporting/contact/problem resolution of client enquiries, coordinating off-shoring process to Bangalore (India).

Euromarketing