Jasmina Mahmutovic

-Managed administrative operations with a focus on digitalization, process optimization, and cost efficiency. Supported the CEO with scheduling and travel management. Coordinated travel for esports athletes and leadership. Assisted Finance & HR during the integration of two companies. Organized board meetings, managed the company fleet, planned internal events, digitized finance processes, optimized office operations, and led onboarding/offboarding.

-Coordinated employee onboarding and offboarding -Coordinated meeting preparation and follow-up -Ensured smooth day-to-day office operations -Organized internal and external corporate events -Managed purchasing and order processes

Created memorable guest experiences through excellent service, organization& attention to detail: -Managed check-in, check-out & reservations -Provided dedicated VIP guest service - Managed demanding guest requests with professionalism and discretion -Ensured a seamless luxury guest experience (LHW Standards) -Coordinated with cross-functional hotel teams -Trained and onboarded new front office employees & apprentices -Prepared detailed handovers, feedback & management reports, including VIP guest research