Jessen Ungria

Streamlined four critical internal business processes (HR, Finance, IT, IT Security) using automation and structured data integration, reducing manual processing time by an estimated 25% year-over-year. Architected and implemented 10+ complex workflow automations using Power Automate and Azure Logic Apps, integrating systems like Salesforce and Greenhouse via robust API connections. Collaborated with cross-functional teams to document and improve system architectures supporting organizational efficiency.

Supported IT system process improvements and incident response automation for guest identity and access management. Defined and executed structured analysis and quality assurance protocols to meet high security standards for over 1 million guest access accounts.

Led developers in process optimization and digital system improvements across multiple business domains. Analyzed requirements, modeled system data flows, and implemented API-driven integrations for efficiency gains.

Analyzed and secured complex system architectures across GCP and Azure environments. Developed process documentation and compliance workflows aligned with HIPAA and HITRUST standards.

Designed and maintained key financial platforms for Japan-based clients, conducting IT process optimization and technical documentation of system interfaces using C# and SQL Server.

Analyzed and improved financial and HR business processes by successfully migrating legacy IT systems to modern platforms, modeling workflows, and implementing automation using C#, SQL Server, and PHP.

Led development of client-facing SaaS applications for financial institutions, collaborating on system architecture and improving internal QA processes using C#, ASP.NET, and MySQL.