Joanne Pereira

*Global editorial manager for company communication channels including intranet, website and blog. *Social media community manager for our employee social channels including Instagram, Twitter, Facebook, LinkedIn and company blog with the purpose to drive talent acquisition. Grew social media channels by 20% in six months. *Owned curation and distribution of CEO and leadership communications which saw an increase in readership from 20%-60%

In Jan 2018 I moved to Spain for six months to be part of the Auxiliar de conversación program (English Language Assistant Program) run by the Ministry of Spain. I assisted the Spanish English teachers to prepare classroom material and deliver lessons

I relocated to the UK and took some time off to backpack around Europe. During that time I taught English in a private academy in the south of England (Devon School of English) to students ranging from 16-80 from various countries including Saudi Arabia, Italy, Switzerland and Germany. I designed and prepared classroom materials and delivered lessons to classrooms of 20 people. During this time I learnt how to communicate with people from all walks of life, backgrounds and ages.

*Led training workshops in Social Impact, Shared Value and Philanthropy for senior leaders, business partners and employee. *Executed strategic marketing campaigns to increase uptake of CSR programs *Redesigned and managed diversity and inclusion skilled migrant work experience program *Managed community partnerships and worked on projects to build the impact investment community to ensure the Bank played an active role in supporting the emerging market.

*Developed communication for executive senior leaders *Managed key company-wide communications channels including intranet, yammer, video, senior leaders blog, operational news and events portals. *Led and coordinated all NAB internal and external communications during technology outages to protect NAB’s brand and reputation (9 million customers) *Redesigned SharePoint site *Managed agency relationships to develop marketing collateral and press releases

Answered customer enquiries through digital channels (Facebook, Twitter, LinkedIn, Blogs and Live chat) Answered inbound calls

Media & Communications Journalism International Studies