
Joel Edward
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Joel Edward
. Hired engineers for various projects . Serve as Incident Commander and lead the service restoration process during major incidents. . Coordinated cross-functional meetings to determine the root cause of problems and improve workflow processes. . End to End ownership of change building, testing and implementation in accordance with schedules by liaising with all stakeholders.
- 4 Jahre und 3 Monate, Jan. 2010 - März 2014
Background verification quality analyst
First Advantage
· Responsible for hiring. · Responsible for delivery of reports within the agreed time-frame. · Implementation of built packages as per the client requirement. · Researching various institutes and organizations to confirm its existence. · Support the analyst by identifying the bugs in the packages. · Generation of Reports. · Responsible for updating/maintaining of the document repository.
- 6 Monate, Aug. 2009 - Jan. 2010
Customer Service
Alp Consultancy (Accenture)
Initiating sales – getting customers to get themselves registered for a club membership while in the process of the product being sold.
- 2 Jahre und 8 Monate, Dez. 2003 - Juli 2006
Customer Service Agent
Transworks
. Selling credit cards to Americans. . Worked for a project JPMC
Ausbildung von Joel Edward
- 1 Jahr und 1 Monat, Juli 2012 - Juli 2013
Human resource management
St. Joseph's College of Commerce
Management Process, Marketing Management, HR Management and Organizational Behavior, Business Ethics, Strategic Human Resources Management, International Human Resources Management, Labor Legislation, Compensation and Benefits, Organizational Culture, Change and Development
- 3 Jahre und 1 Monat, Juli 2006 - Juli 2009
Sociology, Psychology & Economics
Bangalore University
Sociology, Psychology & Economics
Sprachen
Englisch
C2 (Verhandlungssicher / Muttersprachlich)
Deutsch
B1-B2 (Gute Kenntnisse)
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