Johan Sandegren

Goods in Goods out QA Warehouse maintenance Practical implementation of custom warehouse management system. Planning of daily needs in terms of outgoing orders. Battery maintenance Occasional programming of radios

Goods in process. Picking goods for outgoing orders. Packing outgoing orders. Shipping outgoing orders. Handling of returns.

Translation of brochure, website and software for the resource planning software GastroSmart into Swedish from English and German.

Technical support for laser printers for Scandinavia and Great Britain and Ireland. Troubleshooting and advice per telephone and email.

Applying goods in processes according to customer specifications. Quantities and part number control in accordance with delivery documentation. Addition and alteration of bin locations in the warehouse management system. Materials management of existing units. Continuous monitoring and actioning concerning defective goods and not accounted for quantities.

Customer liaison and support of Scandinavian offices of the customer. Customer liaison and support of customer's supply chain office in Switzerland concerning all goods in related matters. Informing customer of order-, shipment-, and return status. Monitoring returns processing using returns delivery documentation. Monitoring and processing reports from erp system. Being part of the integration process of a new major customer. Processing of customer claims.

Support of EMEA customers in Swedish and English via telephone and email for the Microsoft subscription services MSDN, TechNet and MSDN AA. Customer liaison and support regarding usage, variants and purchasing options. Customer support in regards to online registration. Inbound sales. Processing of customer claims.

Strategy