John A. Hutton

Regional responsibility for the European Operational business unit. Full P&L ownership Regional Management Team including IT, HR Client Management.

Regional responsibility for the Middle East and Africa unit

Regional Director of a 425 seat, multi lingual, 24/7contact centre. Client, Operational, Strategic and Financial responsibility for SYKES Enterprises South Africa. Operational Direction of 13 Technological Client groups. Growing the business in Southern Africa.

Regional responiblity for the Operational Service Delivery of Sykes' top Clients in Western Europe and South Africa. On site operational Management when required. Advising on strategy and business growth in top Account groups Training of Operations Teams in multiple locations Reported to Senior Director Operations Western Europe and South Africa

Operational Management of AT&T's 24/7 EMEA Global Customer Service Centre. Operational Team of 130+ employees Full responsibility for P&L - 7M euros annual revenue Service included B2B Network services and consumer Access services.