John A. Hutton

Berufserfahrung von John A. Hutton

• Bis heute 14 Jahre und 4 Monate, seit März 2010

  Operations Director - Europe

  WDS Global

  Regional responsibility for the European Operational business unit. Full P&L ownership Regional Management Team including IT, HR Client Management.

• 7 Monate, Sep. 2009 - März 2010

  Director of Operations, Middle East and Africa

  Sykes Enterprises Inc.

  Regional responsibility for the Middle East and Africa unit

• 1 Jahr und 6 Monate, Apr. 2008 - Sep. 2009

  Director, Sykes Enterprises Inc, South Africa

  Sykes Enterprises Inc.

  Regional Director of a 425 seat, multi lingual, 24/7contact centre. Client, Operational, Strategic and Financial responsibility for SYKES Enterprises South Africa. Operational Direction of 13 Technological Client groups. Growing the business in Southern Africa.

• Regional Service Delivery Manager, Western Europe and South Africa

  Sykes Enterprises Inc.

  Regional responiblity for the Operational Service Delivery of Sykes' top Clients in Western Europe and South Africa. On site operational Management when required. Advising on strategy and business growth in top Account groups Training of Operations Teams in multiple locations Reported to Senior Director Operations Western Europe and South Africa

• Centre Account Manager

  Sykes Enterprises Inc. Netherlands

  Operational Management of AT&T's 24/7 EMEA Global Customer Service Centre. Operational Team of 130+ employees Full responsibility for P&L - 7M euros annual revenue Service included B2B Network services and consumer Access services.